Information We Collect
We May collect:
- Name and contact information (email)
- Booking and scheduling details
- Payment information (processed by third-party providers)
- Session-related metadata (dates, duration)
- Communications with Cloud Couch
Cloud Couch does not collect medical or diagnostic information.
How We Use Information
We use your information to:
- Provide and manage Services
- Process payments
- Communicate with you
- Improve the platform
- Comply with legal obligations
What We Do NOT Do ?
Cloud Couch does not:
- Sell personal data
- Share information for advertising purposes
- Provide data to insurers, employers, or clinicians
Third-Party Services
We may use trusted third-party providers (e.g., payment processing, video platforms, scheduling tools).
These providers only access information necessary to perform their services and are subject to their own privacy policies.
Data Security
We use reasonable administrative and technical safeguards to protect your information. No system is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Request corrections
- Request deletion
- Withdraw consent
Requests can be sent to support@cloudcouch.org
Age Restriction
Cloud Couch is intended for adults only. We do not knowingly collect data from individuals under 21.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of Cloud Couch constitutes acceptance of updates.
No Guaranteed Outcomes
Cloud Couch makes no guarantees regarding outcomes or benefits. Participation does not imply symptom improvement, emotional change, or health‑related results.
Contact
Questions about privacy can be directed to:
support@cloudcouch.com